Product Documentation & How-tos
Meet the platform that changes the game for property owners and managers. Learn more about our platform as we work to improve KeyNinja for you to have a better Airbnb hosting experience.
Our platform is developed with the capabilities to help you achieve enhanced operations and increased effectiveness. Here’s what you need to know to get off...
Thu, 13 Jan, 2022 at 2:37 PM
Connecting your Airbnb account In the backend, our API connection with Airbnb is constantly renewing. Unfortunately, it has a tendency to time out. When th...
Tue, 18 Jan, 2022 at 11:26 AM
Manually create your property Select My Properties on the menu bar On my properties page, click Create new Fill out the form with your property inform...
Thu, 30 Dec, 2021 at 3:28 PM
How do I track my bookings? You may view all of your bookings on my bookings page, or you can track your bookings on your dashboard to see today's task...
Thu, 30 Dec, 2021 at 3:16 PM
An issue with my bookings You will be contacted through email when one of our Ninjas has reported a problem. The reports sent by Ninjas will be displayed o...
Thu, 30 Dec, 2021 at 3:28 PM
On your Edit your account listing(s) page, to add a new property from your Airbnb account start by: Select your property and click on the Manage button t...
Wed, 19 Jan, 2022 at 10:46 AM