Accounts and Billing
Direct debit is now available through GoCardless and will be our preferred payment method. In your KeyNinja dashboard, click here to access My Account pag...
Thu, 30 Dec, 2021 at 5:36 PM
There's no lock-in subscription and you can sign up for free with KeyNinja anytime. Request for a demo here so we can clear your doubts and choose the p...
Thu, 30 Dec, 2021 at 5:32 PM
The surcharges for Key Exchange are as follows: After hours surcharge (between 9pm and midnight, or 5am and 8am) 2 times Key Rate (2x) Late-night surchar...
Fri, 31 Dec, 2021 at 1:02 PM
There is no additional charge for last minute bookings but surcharges for Key Exchange are as follows: Night surcharge applies after 9pm and 2 times check...
Fri, 17 Dec, 2021 at 3:28 PM
Yes, you can cancel your account anytime. There are also other options to put KeyNinja services on pause, temporarily cancel or deactivate your account at a...
Thu, 30 Dec, 2021 at 5:37 PM