When checking out guests, ensure that the number of keys issued to guests matches the amount given previously. 

For example, when 2 keys were given at check-in, 2 keys should be picked up at check-out. 




When taking a verification photo during check-out, make sure to match the keys you received with the picture of the keys in the check-in. 

When returning the keys to the office, YOU MUST RETURN THEM TO THEIR RIGHTFUL PLACE, AS DETERMINED BY THEIR KEY-TAG NUMBER.


Please contact our support team as soon as possible if you require assistance. When that's all done, swipe COMPLETE. Mission accomplished!




Did we miss something? Not to worry! Just email our support team at hello@keyninja.io